Matthew Alexander
University of Strathclyde
H-index: 22
Europe-United Kingdom
Top articles of Matthew Alexander
Visual modality of engagement: conceptualization, typology of forms, and outcomes
Journal of Service Research
2024/5
Jaylan Azer
H-Index: 2
Matthew Alexander
H-Index: 15
How do tour guides cope with knowledgeable tourists? Conceptualising knowledge/information asymmetry in tour-guiding contexts
Tourism Review
2024/1/4
Matthew Alexander
H-Index: 15
Value co-destruction: Problems and solutions
AMS Review
2023/11/30
Matthew Alexander
H-Index: 15
Niklas Vallström
H-Index: 1
The artificial intelligence-enabled customer experience in tourism: a systematic literature review
2023/11/28
Matthew Alexander
H-Index: 15
Andrew Davis
H-Index: 4
Negative customer engagement behavior in online social networks: understanding the nuance
2023
Matthew Alexander
H-Index: 15
Jaylan Azer
H-Index: 2
Irreconcilability of heritage missions: Personalized and general tourism audiences
Annals of Tourism Research
2023/9/1
Derek Bryce
H-Index: 10
Matthew Alexander
H-Index: 15
Working with ‘The Passionate Few’: the Indirect Benefits of Actor Engagement in Mundane Service Settings
SMR-Journal of Service Management Research
2023/7/10
Matthew Alexander
H-Index: 15
Unlocking secrets of images: implications for services marketers
2023/6/16
Matthew Alexander
H-Index: 15
Jaylan Azer
H-Index: 2
What’s in an Image? Understanding Visual Modality of Engagement In Digital Service Ecosystems
2023
Jaylan Azer
H-Index: 2
Matthew Alexander
H-Index: 15
Call for special issue: reshaping the world through customer and actor engagement
Journal of Service Theory and Practice
2023
Engaging the eye: the role of visual modality of engagement (VME) in social media
2022/6/16
Jaylan Azer
H-Index: 2
Matthew Alexander
H-Index: 15
Facing three ways: conservation, public access, and commercialisation in an urban public arts and heritage organisation
2022/4/22
Derek Bryce
H-Index: 10
Matthew Alexander
H-Index: 15
COVID-19 vaccination: engagement behavior patterns and implications for public health service communication
Journal of Service Theory and Practice
2022/1/23
Jaylan Azer
H-Index: 2
Matthew Alexander
H-Index: 15
Understanding engagement intensity
2022/12/7
Matthew Alexander
H-Index: 15
Using engagement to change entrenched practices around food waste
ANZMAC 2022
2022/12/7
Juliette Wilson
H-Index: 12
Matthew Alexander
H-Index: 15
Unintended consequences in mundane service settings
2022/12/5
Matthew Alexander
H-Index: 15
Juliette Wilson
H-Index: 12
Community engagement for social and environmental innovation: a Sicilian case study
Institute for Small Business and Entrepreneurship
2022/10/27
Juliette Wilson
H-Index: 12
Matthew Alexander
H-Index: 15
Reducing food waste through actor engagement
2022/6/18
Halal tourism in non-Muslim destinations: the role of service inclusion in creating a positive destination image
2022/6/18
Samantha Murdy
H-Index: 7
Matthew Alexander
H-Index: 15
Assessing the impact of marketing automation on customer engagement in B2B settings
12th SERVSIG 2022
2022/6/18
Matthew Alexander
H-Index: 15
Elina Jaakkola
H-Index: 27
Co-Authors
